For all players in the Philippines · Updated 2025
At jilicc, we believe that gaming should always be a source of entertainment — never a source of stress, financial hardship, or harm. We are committed to providing a safe and responsible environment for every player across the Philippines, and we take our duty of care seriously. Our platform is designed with built-in tools that help you stay in control of your time and spending at all times. We encourage all players to treat gaming as a leisure activity with a clear budget, not as a way to earn income or recover losses. If you ever feel that your gaming habits are becoming difficult to manage, we are here to help — and so are several trusted support organisations in the Philippines.
jilicc provides several account-level tools that you can activate at any time directly from your profile settings. You can set daily, weekly, or monthly deposit limits to cap how much you spend on the platform. A session time reminder can be enabled to alert you when you have been playing for a set duration, helping you take regular breaks. If you need a short break from gaming, a temporary cooling-off period can be applied to your account for 24 hours, 7 days, or 30 days. For players who need a longer pause, a full self-exclusion option is available, which suspends your account for a minimum of six months. All limit and exclusion requests are processed promptly, and our support team at [email protected] can assist you with any of these tools.
Problem gambling can develop gradually, and it is important to recognise the early warning signs before they become serious. You may be experiencing difficulties if you find yourself spending more money than you planned, chasing losses by placing larger bets, or feeling anxious or irritable when you are not playing. Borrowing money to fund gaming, neglecting work, family, or social responsibilities, or lying to others about how much time or money you spend on gaming are also serious indicators. If any of these signs feel familiar, we strongly encourage you to use our self-exclusion tools or reach out to a professional support service. Acknowledging the issue early is the most important step toward regaining control.
jilicc strictly prohibits anyone under the age of 21 from registering or playing on our platform, in full compliance with Philippine gaming regulations. During the registration process, all players are required to verify their age and identity, and accounts found to belong to minors are immediately suspended and reported to the relevant authorities. We strongly encourage parents and guardians to make use of parental control software to prevent underage access to online gaming platforms on shared or family devices. If you suspect that a minor has accessed a jilicc account, please contact us immediately at [email protected] so we can investigate and take swift action. We also recommend keeping your login credentials private and never sharing your account details with anyone, including family members who may be under the legal gaming age. Our team regularly reviews account activity for signs of underage use, and we take every report seriously. Protecting young people from the potential harms of gambling is a responsibility we share with parents, guardians, and the wider community.
You are never alone. These organisations offer free, confidential support for problem gambling.
The National Center for Mental Health operates a 24/7 crisis hotline at 1553 for anyone in the Philippines experiencing mental health difficulties, including those related to problem gambling. Calls are free from any landline or mobile number.
Gamblers Anonymous Philippines offers peer support meetings and a 12-step recovery programme for individuals struggling with compulsive gambling. Their community-based approach has helped thousands of Filipinos regain control of their lives and finances.
Our dedicated support team is available to help you activate account limits, request self-exclusion, or simply talk through your concerns. Reach us any time at [email protected] — all enquiries are handled with complete confidentiality and without judgement.
Gaming is meant to be fun. If you ever need support, our team is ready to help. Visit our FAQ for more answers, or log in to manage your account limits today.