jilicc Privacy Policy for Philippines Players

What This Policy Covers

This Privacy Policy explains how jilicc collects, uses, stores, and protects the personal information of players who access our mobile gaming and sports betting platform in the Philippines. We are committed to handling your data responsibly and in line with applicable Philippine data protection laws, including the Data Privacy Act of 2012. This policy applies to all information gathered when you register an account, make a deposit, place a bet, or interact with any part of the jilicc platform. By using our services, you acknowledge that you have read and understood how we handle your personal data. If you have questions about any part of this policy, you may reach us at [email protected] at any time.

Information We Collect

When you create an account or use our platform, we collect the following categories of personal information:

• Registration details – your full name, date of birth, email address, and mobile number.
• Identity verification data – government-issued ID details required to confirm your age and identity in compliance with Philippine regulations.
• Payment information – transaction records, deposit and withdrawal history, and the payment methods you use. We do not store full card numbers or sensitive payment credentials directly.
• Device and usage data – IP address, browser type, device model, operating system, and pages visited on our platform, collected automatically to improve performance and security.
• Communications – records of messages you send to our support team, including emails and chat logs, retained to resolve disputes and improve service quality.

We collect only the information that is necessary to operate your account, process transactions, and comply with our legal obligations. We do not collect sensitive personal information beyond what is required for identity verification and responsible gaming compliance.

How We Use Your Data

Your personal information is used strictly for the following purposes: to create and manage your account, to process deposits and withdrawals in Philippine pesos, to verify your identity and age as required by law, to detect and prevent fraud or unauthorised access, and to provide customer support when you contact us. We may also use aggregated, anonymised usage data to improve the platform experience for all players. Where required by Philippine law or a valid legal order, we may disclose your information to regulatory authorities or law enforcement agencies. We will never sell your personal data to third-party advertisers or marketing companies. Any third-party service providers we work with — such as payment processors and identity verification partners — are contractually bound to handle your data securely and only for the purposes we specify.

How We Keep Your Data Secure

jiliccuses industry-standard encryption to protect all data transmitted between your device and our servers, ensuring that your personal information cannot be intercepted during transit. Our platform infrastructure is hosted on secured servers with access controls that restrict who can view or modify your data, and all internal access is logged and audited regularly. We apply strict password hashing and salting practices so that your account credentials are never stored in plain text. Our security team monitors the platform around the clock for suspicious activity, and any detected anomalies trigger an immediate investigation to protect affected accounts. In the event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities within the timeframes required by law. We strongly recommend that you use a unique, strong password for your jilicc account and enable any additional security features available in your account settings. If you suspect that your account has been compromised, please contact us immediately at [email protected] so we can take swift action.

Your Rights as a Data Subject

As a player based in the Philippines, you have specific rights under the Data Privacy Act of 2012 with respect to your personal information held by jilicc. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to correct any inaccurate or outdated information in your account. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please send a written request to [email protected] with your registered account details and a clear description of your request. We will respond to all verified data subject requests within a reasonable timeframe and in accordance with applicable law.

Data Retention and Deletion

We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law, including anti-money laundering regulations that mandate the retention of transaction records for a minimum of five years. When you close your account, we will deactivate your profile and restrict access to your data, but we may retain certain records for the legally required retention period before permanently deleting them. Anonymised and aggregated data that cannot be linked back to you may be retained indefinitely for platform analytics and improvement purposes. If you wish to request early deletion of your data beyond what is legally required, you may contact us at [email protected] and we will assess your request on a case-by-case basis. Please note that deletion requests cannot be fulfilled for data that we are legally obligated to retain, and we will inform you clearly if this applies to your request.

Cookies and Tracking Technologies

jilicc uses cookies and similar tracking technologies to operate the platform, remember your session preferences, and analyse how players interact with our site. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to log in and use core features. Analytics cookies help us understand which pages are most visited and how players navigate the platform, allowing us to make targeted improvements to the user experience. We do not use third-party advertising cookies or share your browsing behaviour with external ad networks. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform functionality. By continuing to use the jilicc platform, you consent to our use of cookies as described in this policy. For more details on how to manage cookies in your specific browser, please refer to your browser's help documentation.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform notice. Your continued use of the jilicc platform after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you are always aware of how your personal information is being handled. If you have any questions or concerns about a specific change, please do not hesitate to reach out to us at [email protected]. We are committed to being transparent about our data practices and will always aim to give you clear, plain-language explanations of any updates. For a full overview of your rights and our platform rules, please also review our Terms and Conditions and our Responsible Gaming page.